About Illustrator(Non Profit Upgrade Plan 2 Year)(MLP)
Adobe's NonProfit Program allows qualified nonprofit organizations to purchase Adobe licensing and upgrade plans at discounted prices. After ordering online or by phone, please submit by fax or scanned image a copy of the nonprofit's determination letter, officially recognizing the corporation's tax-exempt status under 501(c)(3) of the IRS tax code.
Return Policy: Returns must be requested within 60 days of the End-User's PO date. Adobe will not accept partial license returns. All returns must be authorized by Adobe. A completed and signed Letter of Destruction is required for all returns.
Minimum Order: 1 point, or 1 license
Minimum Re-order: Each order is an individual transaction with a 1 license minimum.
Mix and Match: You may mix and match product titles, platforms, uplifts, and maintenance.
Upgrade Plan: Maintenance Term is for 2 years, in addition to the end of the quarter. Quarters end on March 31st, June 30th, September 30th, and December 31st.
Upgrades: Upgrades are available on limited Adobe titles or with a valid upgrade plans.
Shipping Information and Timeframe: License and media will ship from Adobe within 5 to 7 business days from receipt of order. Subject to availability and seasonal circumstances. Media and docs are sent via UPS ground. Licenses are delivered via www.licensing.adobe.com with notice to end user via email.
License Fulfillment: Via www.licensing.adobe.com
Media and Documentation/Manuals: Is not included and if needed, must be purchased in addition to the licensing.
ESD: Some products are available for download through the Adobe Electronic Software Download Web site.
Tech Support: Adobe's Tech Support Directory phone number is : 800-879-3219
Concurrency: Not available for nonprofit licensing
The following nonprofit organizations are not eligible for nonprofit licensing: Private foundations, hospitals not wholly-owned by a university, health-care systems other than FQHCs or FQHC look-alikes, museums not wholly-owned by a university, research laboratories associated with the federal government, any agency or institution of the federal government, political, labor, or fraternal organizations, nonprofit lobbyist groups, all other nonprofits not recognized under section 501(c)3 of the IRS tax code.
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